Archive for July 1st, 2009
Changes Afoot for The Massage Industry
1 July 2009For a fight to keep in the game, the National Certification Board for Therapeutic Massage & Bodywork (NCBTMB) has proposed a new faction of their tentacles. An Association.
The USA Massage Resource Association (USAMRA) an insurance package, regulated by the NCBTMB sounds like a good idea, IF they pull their heads out their butts and clear the grime off their eyes. It is my opinion that because they have monopolized the market of CE certification and accreditation for schooling they can try to drowned everyone out of the examination and insurance facets as well.
A major portion of providing these types of services is the personal factor. They don’t try and relate with whom they are “servicing”. It appears that money in and money in is the philosophy at NCBTMB. If anyone has had the opportunity to subject themselves to NCBTMB’s “customer service” they know what I am talking about.
It would be great to have a one stop shopping center for Insurance, CE’s, Great resources and examination certification, IF they revamped how they handle working and communicating with those who put their trust in them.
Those who go for convenance are going to find out real quick that its not so convenant when they call and have someone flat out say “Nope, we cant help you, (click)”. True story and not just mine. Money taking and ignoring works well when you are the only certification available. Now we see how they are dealing with competitors. Please with these efforts you are undertaking within your corporation, take time to hire helpful, knowledgeable, experienced employees who have the best interest at heart to help where ever possible. Not when or if they feel like it.