Taking Things Personal
26 July 2007When working with clients, it is sometimes necessary to understand that they have lives and will forget appointments. I have seen other practitioners take this situation way to personal, thinking that it was maybe something they said, did or didn’t do. Thinking in a self-destructive manner, ensuing attitude without just cause. You may truly never know what goes on in your client’s life and it?s really none of your business. If you did your best and they enjoy your work, they will be back. You can’t please everyone.
One method to insure my clients make their scheduled time is to call the day before and remind them of their session time. If it’s an initial appointment, I can have them download the intake forms off my website or remind them to come 15 minutes early to fill out the paperwork and discus desired treatments. I also have on the back of my business cards appointment reminders that I hand out each time appointments are made. Sometimes there’s nothing anyone can do. The only person you have control of is yourself, don’t loose sleep over missed appointments. Save your energy and turn what could be a negative experience and make it positive.
Another method to insure your appointment times are full is to call your regular clients and ask if they would like to fill an open appointment. I have heard from fellow Therapists that this works for them. Gathering my professional self and getting over silly eccentricities will have to come fast if I am to do everything in my power to make my business successful.
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